With strong hospitality values
A unique partnership at the heart of everything
A special relationship exists with our local Hosts, one that’s technically unique in the UK holiday let industry, yet entirely in keeping with our hospitality values. Our local hosts are the reason HolidayHost was named Northern Europe’s top-rated large professional host for Guest Favourites in 2025.
We know that to provide great customer service to owners and their guests requires a combination of knowledge of the holiday let area and a community-rooted drive to care. Only a local Host can bring this combination and only the unique relationship between our company and our local Hosts can bring this consistently. However, local Hosts may bring the ‘cream to this scone’ but they cannot also be expected to be the jam!
A central business team brings the jam – in delightful spoon after spoon for owners! From the South Devon headquarters the team works with Airbnb and Vrbo, knows its FRAs from its PATs (safety certificates), maximises owners’ listings and optimises owners’ revenues. The HQ team considers listing and revenue management to be not an algorithmic chore but a human artform.
Martha Steevenson
OTA Manager
Mel Pascoe
Host Success Leader
Kate Corradi
Marketing Manager
Michelle Letts
Finance Manager
Ashleigh Rolfe
OTA Team
Ans Hassal
OTA Team
Luke Hopkins
Web & SEO Specialist
What owners say about us
Trust, care, and results, straight from the people we co-host for
"Best properties!"
“HolidayHost only let the very best properties. They are the most efficient, professional and caring property rental company that I’ve ever worked with in many years that I’ve been both renting and staying in properties. The HolidayHost team always go above and beyond and they work 24/7. I’ve been very impressed by this company and the HolidayHost philosophy of service.”
"Very helpful"
“Very helpful, and got back to me immediately when had a question.”
"Stunning"
“We have just spent a stunning 6 weeks at this extraordinarily sublime property! The views are jaw-dropping and the house was very comfortable. It had all the amenities one needs. We will definitely return!”