HolidayHost wins Airbnb’s 2025 Award for Excellence
HolidayHost has been awarded Airbnb’s 2025 Award for Excellence “The Guest Whisperer”, pictured above James Tan, Territory Manager – Northern Europe at Airbnb and Josh Newman – HolidayHost Co-Founder. We were selected because our portfolio achieves one of the highest proportions of Guest Favourite listings across Northern Europe. This recognition strengthens trust, guest satisfaction and income potential for holiday home owners.
We are delighted to share that HolidayHost has won Airbnb’s 2025 Award for Excellence, known as “The Guest Whisperer”. This annual award recognises one standout professional hosting business across Northern Europe. HolidayHost received this accolade because our portfolio has one of the highest proportions of Guest Favourite listings in the region.
For us, this is more than an industry award. It is independent recognition that our co-hosting model works. When owners, Hosts and our HQ team focus on genuine guest care, it shows clearly in guest reviews, occupancy and the income our owners earn.
Why Airbnb chose HolidayHost
Guest Favourite is one of Airbnb’s strongest quality signals. Only listings with consistently excellent reviews receive this badge, and it reflects reliable communication, great hospitality and thoughtful touches that make stays memorable.
HolidayHost stood out because:
- Our local Hosts live in the communities they serve.
- Guests feel genuinely welcomed and cared for.
- We deliver a high, consistent standard across every home we co-host.
- The guest experience is strengthened by support from our HQ team.
This award celebrates the work of the people behind every stay. Our Hosts are trusted, caring and knowledgeable, and this performance reflects their commitment to guests and owners alike.
What this means for owners
For owners exploring a smarter way to let, this recognition offers clear reassurance. Guest Favourite status leads to better guest confidence, improved booking conversion, stronger occupancy and more flexible pricing across the year.
A portfolio with a high proportion of Guest Favourite homes builds trust across the entire brand. This benefits every owner who partners with HolidayHost. Guests are more likely to book with a business known for warm, reliable stays.
If you are considering switching from a traditional letting agent, learn more about how our co-hosting service gives you more control, transparency and income.
What this means for local Hosts
Our Hosts are the heart of this achievement. They live locally, they care about their communities and they bring the personal touches that make guests feel at home.
This award celebrates:
- Their thoughtful check ins.
- Clear and friendly communication.
- Their genuine desire to help guests enjoy the places they call home.
With the ongoing support of our HQ team, our Hosts continue to raise standards and improve performance for every home they care for.
What this means for our communities
Great hospitality strengthens local communities. When guests feel welcome, they return. They visit local cafes, independent shops and coastal landmarks. They become part of the positive story of a place.
Our mission has always been to bring more happiness and wealth to owners, Hosts and the communities we serve. This award shows that this mission is working in practice.
“Our Hosts and HQ team work incredibly hard to give guests a stay that feels warm, easy and memorable. Thanks to every guest who has taken the time to leave a review. We are over the moon to receive this award on behalf of our lovely Hosts and our wider team.”
James Spencer, Co-Founder
Looking ahead
This recognition encourages us to continue strengthening our model and expanding into new regions. Owners who choose HolidayHost benefit from a trusted partner, local insight and a co-hosting service designed to help them earn more while keeping full control of their calendar.
If you are considering letting a holiday home, explore how our income approach and local Hosts can support you.
Start earning with an award winning co-hosting team
Owners across the South West and beyond are choosing a better, more transparent way to let.
